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Quality Assurance & Training Manager

We are recruiting a meticulous Quality Assurance & Training Manager on behalf of our client. You will be the guardian of brand standards, responsible for auditing service quality and developing training programs to address any gaps. What's Offered:

  • A key role in ensuring 5-star service delivery.
  • Competitive salary and benefits.
  • A blend of operational and HR functions.

What You Will Do:
  • Develop and manage the resort's quality assurance program.
  • Conduct regular audits of all departments against brand standards.
  • Analyze guest feedback and identify areas for improvement.
  • Collaborate with L&D to create targeted training solutions.
Candidate Profile:
  • Previous experience in Quality Assurance or Training within luxury hospitality.
  • A keen eye for detail and a strong understanding of 5-star service standards.
  • Excellent analytical, organizational, and communication skills.
Apply online at: https://www.hiremaldives.mv/jobs/ or mail to jobs@hiremaldives.com. Only shortlisted candidates will be contacted.