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Guest Services Supervisor


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On behalf of our client, we are looking for a Guest Services Supervisor. You will lead a team of Guest Service Agents, ensuring smooth front desk operations and exceptional service delivery. What's Offered:

  • A key supervisory role with a path to management.
  • Competitive pay, service charge, and full benefits.
  • A dynamic and supportive team environment.
What You Will Do:
  • Supervise the daily operations of the Front Desk (check-in/out, billing).
  • Train, mentor, and schedule the Guest Service Agents.
  • Handle escalated guest complaints and service recovery.
  • Ensure all financial and administrative procedures are followed.
Candidate Profile:
  • Proven experience in a supervisory role at the Front Office.
  • Strong knowledge of hotel Property Management Systems (PMS).
  • Excellent leadership, communication, and problem-solving skills.
Apply online at: https://www.hiremaldives.mv/jobs/ or mail to jobs@hiremaldives.com. Only shortlisted candidates will be contacted.
Apply Now!