Guest Service Manager
We are seeking a passionate Guest Service Manager on behalf of our client. You will be a key leader in our front-of-house operations, ensuring every guest receives outstanding service from arrival to departure. What's Offered:
- Competitive salary and monthly service charge.
- Opportunities for career growth in a luxury environment.
- Full benefits and accommodation.
What You Will Do:
- Manage the daily operations of the Guest Service, Front Office, or Guest Relations team.
- Act as a key point of contact for guest requests and feedback.
- Drive team performance and lead initiatives to enhance guest satisfaction.
- Collaborate with other departments to ensure a seamless guest journey.
- Proven experience in a Guest Service leadership role (Manager or Asst. Manager).
- Strong communication, decision-making, and team-building skills.
- A passion for delivering 5-star hospitality.