Guest Experience Expert (German Speaker)
On behalf of our client, we are looking for a Guest Experience Expert (German Speaker). You will be the main contact for German-speaking guests, ensuring all their needs are met with personalized and intuitive service. What's Offered:
- A key role in managing a significant guest market.
- Competitive salary, service charge, and full benefits.
- A dynamic and multicultural work environment.
What You Will Do:
- Welcome and assist German-speaking guests throughout their stay.
- Provide translation and act as their dedicated liaison for all requests.
- Curate personalized itineraries, from dining to excursions.
- Gather feedback to ensure a perfect stay.
- Must be fluent in both German and English.
- Previous experience in Guest Relations, Butler service, or Front Office.
- Excellent communication and problem-solving skills.
- A passion for creating exceptional guest experiences.