Guest Experience Host
We are seeking a charismatic Guest Experience Host on behalf of our client. This role is a blend of Guest Relations and Butler service, providing a single point of contact for a seamless, personalized guest journey. What's Offered:
- A highly rewarding guest-facing role.
- Competitive salary, service charge, and benefits.
- Opportunity to work in a luxury, personalized service environment.
What You Will Do:
- Manage all aspects of the guest's stay, from pre-arrival planning to departure.
- Make reservations (dining, spa, excursions) and coordinate all requests.
- Proactively engage with guests to create 'wow' moments.
- Handle all feedback and ensure immediate resolution.
- Experience as a Butler, Guest Relations Officer, or similar role.
- Exceptional English communication and interpersonal skills.
- Must be highly organized, adaptable, and proactive.